Privacy Policy
Last updated: November 2025
This Privacy Policy describes how Hydrogen Service Bays ("we," "us," or "our"), a specialty brand of Marathon Finishing Systems, Inc., collects, uses, and discloses your information when you visit our website (hydrogenservicebays.com) and use our services.
1. Information We Collect
We collect information that you provide directly to us when you:
- Request a Quote: Information such as your name, email, phone number, company name, project location, facility details, and any documents or files you upload (such as site plans or architectural drawings).
- Download a Brochure: Information such as your name, email, phone number, company, and job role to gate access to our technical documents.
- Contact Us: Information provided through our general contact forms, including name, email, topic of inquiry, and message content.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our website and services.
- Process and respond to your quote requests, engineering inquiries, and contact messages.
- Deliver requested materials such as brochures and technical guides.
- Communicate with you about our products, services, and industry updates (you may opt out at any time).
- Analyze website usage and improve user experience through essential analytics and cookies.
3. Document and File Uploads
When you upload files as part of a quote request (e.g., CAD drawings, PDFs, site photos), these documents are treated confidentially and are used exclusively by our engineering and sales teams to evaluate your project and prepare a proposal. We do not share your proprietary facility documents with third parties outside of our parent company organization without your explicit consent.
4. Sharing of Information
We may share your information in the following situations:
- Within Our Corporate Family: With our parent company, Marathon Finishing Systems, Inc., and its subsidiaries for operational and business purposes.
- Service Providers: With third-party vendors who perform services on our behalf (e.g., website hosting, form processing, CRM management). These providers are restricted from using your information for any purpose other than providing these services.
- Legal Requirements: If required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of our users or others.
5. Data Retention and Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your personal information and uploaded project files for as long as necessary to fulfill the purposes outlined in this policy, including the duration of any potential business relationship and subsequent legal or accounting requirements.
6. Your Choices
You have the right to access, correct, or request deletion of your personal information. If you wish to exercise these rights, or if you want to opt-out of future marketing communications, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Hydrogen Service Bays
42355 Rio Nedo Rd., Temecula, CA 92590
(310) 791-5601
info@marathonfinishing.com